Who to be ?

Candid reflections on making choices in life, work and finding meaning. #Customer-Experience #People #Learning #Livingbychoice by Abhinandan Chatterjee


A few years ago, Chris Oster’s unit at General Motors got so fed up with traditional reviews that it abolished them. “There were so many problems – for managers and for people being appraised,” explains Oster, director of organizational development for the GM Powertrain Group. “We had ‘rater error.’ We had the ‘contrast effect.’ We …

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